IT Software, laptop connectivity

CCH Systems Administrator

Full Time
Birmingham, Homeworker

Are you a CCH expert, looking for a fresh challenge in a progressive and forward-thinking accounting firm? Our newly created opportunity could be your ideal next career step.

Dains are recruiting a CCH Systems Administrator to join our IT team and support the business with all aspects of support. You will be the primary interface between Dains and Wolters Kluwer, helping to support users with all CCH needs, queries, updates, and data migration projects. 

As CCH Systems Administrator, you will be involved in answering all CCH queries and delivering CCH training sessions where required. You will be working across the growing business and helping all members of staff with their day-to-day understanding and needs surrounding CCH.


  • Managing CCH on a day-to-day basis
  • Answering user questions and resolve problems
  • Support project work by adding, deleting, and updating staff moves
  • Become the primary interface between Dains and Wolters Kluwer for CCH issues
  • Own and maintain all CCH-related documentation
  • Drive/ support regular tuning activities
  • Deliver CCH training where required to staff members
  • Work with finance to ensure “no surprises” in licence costs
  • Run monthly CCH performance and capacity reports and interlink with monthly IT reporting
  • Research CCH-based efficiency improvements such as workflows, OneClick portal use etc
  • Undertake CCH training needed to deliver the appropriate responsibilities


  • To have advanced knowledge of CCH
  • To be able to provide user support and answer technical questions surrounding CCH
  • To actively progress and develop in the role as the business continues to grow
  • Have strong attention to detail
  • To be approachable to all staff members
  • Have professional and articulate communication skills
  • Some knowledge on PowerBI would be useful, but not essential

About Dains - Top 60 firm, Investors in People, Climate Positive Company and Workforce

Our Commitment to you

Job CategoryInformation Technology
Benefit 125 days annual leave (plus normal statutory bank holidays)
Benefit 2Greener car scheme
Benefit 3Flexible benefits
Benefit 4Hybrid and smart working options
Benefit 5Holiday trading
Benefit 6Shopping discounts

How to Apply

If you have any problems submitting your application using the form below then please send your application to Nicola Jones (remembering to quote the job you are applying for).

A valid email address is required.
A valid phone number is required.

Application Process

Step 1

Please complete the application submission form at the end of the job spec or send your full CV to Nicola Jones.

Step 2

If your application is shortlisted, you will be contacted, and a telephone screening interview will be scheduled.

Step 3

Following a successful telephone screening interview, you will be invited to attend a face-to-face interview with the hiring manager.

Step 4

You will be notified of the outcome of your interview and provided with feedback.