finance team

Credit Controller

Full Time

Dains is recruiting an experienced Credit Controller to join our proactive internal finance team in Birmingham. This unique opportunity offers a variety of additional responsibilities including bank reconciliation, supply payments, balance sheet runs and more. This role will play a pivotal part within the team.

You will be working closely with your team colleagues and contribute to the overall success of the finance department. 

Support with training and professional qualifications is also available, along with a genuine career path and opportunities to further develop your career within Dains.

We are a firm of accountants & business advisers, who operate from five offices in the Midlands and have 32 Partners and Directors and over 200 staff.

We believe our employees are our greatest asset, and we look to provide the best working environment, along with hybrid and smart working options and generous benefits. We listen, learn, and evolve as we strive to make Dains a great place to work.


  • Review the firm’s credit control procedure and develop and implement enhancements where required

  • To manage outstanding fees balances falling due and contact clients to chase payment as per our terms and conditions

  • Ensure fees ledger is maintained at all times, including correct allocation of payments to invoices, and carrying out journals where necessary to rectify errors

  • Provide statements as required and to further the credit control collections, ensuring the information supplied is correct

  • Set up regular direct debits with clients.

  • Report on relevant provisions for bad debts and credit every month

  • Monitor credit limits in consultation with the Client Partner

  • To keep the firm up to date with new credit management procedures and techniques

  • Prepare and action monthly direct debit collections


  • To be professional and approachable with clients and staff alike and to exercise diplomacy

  • Demonstrate a high commitment to excellent client service and takes ownership of the role

  • Ability to prioritise own workload and the workload of the team in your office

  • Ability to communicate openly and build excellent relationships with clients

  • Not afraid to take on new challenges

About Dains - Top 35 firm, Investors in People, Climate Positive Company and Workforce

Our Commitment to you

Job CategoryBusiness Support, Finance
Benefit 125 days annual leave (plus normal statutory bank holidays)
Benefit 2Buy and sell annual leave
Benefit 3Cycle to work scheme
Benefit 4Greener car scheme
Benefit 5Regular development reviews and training
Benefit 6Group staff pension scheme
Benefit 7Wellbeing refreshments
Benefit 8Discounted shopping platform

How to Apply

If you have any problems submitting your application using the form below then please send your application to Nicola Jones (remembering to quote the job you are applying for).

A valid email address is required.
A valid phone number is required.

Application Process

Step 1

Please complete the application submission form at the end of the job spec or send your full CV to Nicola Jones.

Step 2

If your application is shortlisted, you will be contacted, and a telephone screening interview will be scheduled.

Step 3

Following a successful telephone screening interview, you will be invited to attend a face-to-face interview with the hiring manager.

Step 4

You will be notified of the outcome of your interview and provided with feedback.